AiSensy vs Gallabox: Detailed Comparison (2026)
Wondering whether to go with AiSensy or Gallabox? Let’s help you decide.
Quick summary
AiSensy and Gallabox are both popular platforms that help your business leverage the WhatsApp Business API, but they cater to different stages of the customer journey. AiSensy is more marketing-focused and works well if your primary goal is running campaigns at scale, while Gallabox is ideal for sales and support workflows, with a strong emphasis on CRM-style features and team collaboration.
That said, both tools add a considerable markup on WhatsApp API charges and can become expensive as your usage, team size, and support needs grow.
That's where WANotifier comes in. Designed as a more versatile WhatsApp marketing and automation platform that handles the entire customer journey, WANotifier offers 0% markup on API charges, straightforward pricing, and responsive email and chat support on all plans, making it easier to grow on WhatsApp without unnecessary overhead.
AiSensy
AiSensy is a WhatsApp engagement platform that enables brands to run marketing campaigns, automate conversations, and manage customer interactions at scale. From broadcasts and chatbots to WhatsApp forms and click tracking, it gives teams everything they need to stay connected with customers and encourage repeat purchases.
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
Core differentiators
AiSensy core differentiators
Key features
- WhatsApp broadcasting
- Chatbots with multilingual support
- WhatsApp webviews (load websites and landing pages within WhatsApp)
- Real-time click tracking
Pros
- Free Forever plan with $1 (or ₹50) conversation credits
- AI-powered chatbots with multilingual support
- Ability to schedule broadcasts up to 2 months in advance
Cons
- Charges a 20% markup on marketing messages ($0.01279 per marketing message vs. the official $0.0107 rate)
- Requires users to pre-purchase messaging credits
- Chatbot builder not included in standard plans (offered only as a paid add-on)
- Advanced analytics and click tracking are limited to higher-tier plans
- User reviews mention slow response times and inconsistent support quality
Supported integrations
- Shopify
- WooCommerce
- Razorpay
- LeadSquared
…and more
Best for
SMBs and D2C brands that want an easy-to-set-up WhatsApp marketing solution and don’t mind the added costs for messaging and chatbot flows.
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing
- AI template generator
- AI-powered chatbots
- WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Smooth onboarding with step-by-step training
- Mobile apps for managing chats and campaigns on the go
- Frequent product updates based on user needs
Cons
- Adds a 15.4% markup to WhatsApp’s official messaging rates ($0.0123 per marketing message vs. the official rate of $0.0107)
- Requires users to purchase messaging credits in advance
- No monthly billing option (only quarterly or annual plans)
- Shopify integration costs an additional $5 per month
- Dedicated account manager support costs an additional ₹15,000/month
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and markup on messaging costs.
Pricing
AiSensy pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (Free Forever plan with conversation credits)
Subscription Options: Monthly and yearly billing
Plans:
- Basic: $45 / ₹1,500 per month
- Pro: $99 / ₹3,200 per month
- Enterprise: Custom pricing available on request
Gallabox pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial)
Subscription Options: Quarterly and annual billing only
Plans (Quarterly Pricing):
- Growth: $149 or ₹5,999 per month
- Scale: $329 or ₹12,999 per month
- Pro: $629 or ₹24,999 per month
Support
AiSensy support options
Customer support
- Help center
- Dedicated account manager (Enterprise plan only)
- Priority customer support (Enterprise plan only)
Onboarding
AiSensy offers a quick-start guide to help users with onboarding.
Gallabox support options
Customer support
- Product documentation
- Support tickets
- Email support (response times vary by plan)
- Virtual meeting (only for Pro users)
- WhatsApp (only for Pro users)
- Dedicated account manager (only available as a paid add-on)
Onboarding
Gallabox provides guided setup and training to help new users with the onboarding process.
Frequently Asked Questions
AiSensy FAQs
- Does AiSensy offer a free trial? Yes. AiSensy offers a Free Forever plan that includes $1 (₹50) worth of conversation credits.
- What type of businesses can use AiSensy? AiSensy is ideal for SMBs across a range of industries, including education, healthcare, and professional services.
- What are the limitations of AiSensy? AiSensy applies a 20% markup on WhatsApp’s messaging rates and requires users to prepay for messaging credits. It also doesn’t include its chatbot builder in standard plans and restricts click tracking and advanced analytics to higher-tier plans. Users have also reported slow response times and inconsistent support quality from the platform.
- How does AiSensy compare to WANotifier? AiSensy is easy to use and offers helpful tools for broadcasts and WhatsApp automation. However, it charges a markup on messaging rates and also requires users to pre-pay for messaging credits. AiSensy also doesn’t include its chatbot builder in its subscription plans and only offers it as a paid add-on, which makes the overall cost of the platform unsustainable for growing businesses. WANotifier takes a more cost-efficient approach with 0% markup on messaging rates and a transparent pricing model. Users are also not required to pre-purchase messaging credits. The platform also offers its chatbot builder in its subscription plans, eliminating the headache of hidden costs and multiple add-ons. Finally, WANotifier offers timely support with email and chat options available for all users and step-by-step onboarding guidance across all plans.
- What are the alternatives to AiSensy? WANotifier is a powerful alternative to AiSensy for WhatsApp marketing and automation.
Gallabox FAQs
- Does Gallabox offer a free trial? Yes. Gallabox offers a free 7-day trial on all its plans.
- What type of businesses can use Gallabox? Gallabox is designed for SMBs across a wide range of industries, including healthcare, education, real estate, professional services, and logistics and shipping.
- What are the limitations of Gallabox? Gallabox applies a 15.4% markup on WhatsApp’s official messaging rates and requires users to pre-purchase messaging credits. It also doesn’t offer a monthly billing option, charges an additional $5 for Shopify integration and ₹15,000 for dedicated account managers, and restricts advanced chatbot features to higher-tier plans.
- How does Gallabox compare to WANotifier? Gallabox is user-friendly and offers powerful tools for sales automation; however, it can become expensive due to the markup on messaging rates, the lack of a monthly billing option, and additional charges for access to a dedicated account manager. WANotifier is equally user-friendly and offers powerful automation tools while charging 0% markup on messaging rates and providing transparent pricing with a monthly billing option. It also provides email and chat support on all plans, plus step-by-step onboarding guidance for every user, making it a more affordable and scalable choice for growing teams.
- What are the alternatives to Gallabox? WANotifier is an ideal alternative to Gallabox for WhatsApp sales and marketing automation.