WhatsApp Flows: Capture Information With WhatsApp Native Forms
Build interactive WhatsApp forms, aka Flows, with multiple input fields and share them with users natively within WhatsApp chat to collect structured data from your contacts at scale.
Why Use WhatsApp Flows Instead of Traditional Forms?
WhatsApp Flows are similar to traditional forms with multiple input fields that you can send to your contacts within a WhatsApp chat.
They allow businesses to collect data for structured tasks, such as booking appointments, placing orders, or submitting forms, eliminating the need for back-and-forth messages or sending people to external websites to fill out forms.
Once you’ve created a Flow, you can use WANotifier to:
- Share it at scale using message templates
- Send it as an interactive message during active conversations
- View responses in the shared team inbox
- Analyze & export submissions from a dedicated dashboard
Everything You Can Do with WhatsApp Flows
See how you can use WhatsApp Flows to simplify data collection, boost engagement, and improve customer experience.
Capture Information From Contacts At Scale
Share Flow forms using message templates or interactive messages during active conversations to collect structured information.
Manage and Export Flow Responses
View, manage, and export all Flow submissions from a centralized dashboard for reporting, analysis, or use in your marketing workflows.
Segment Users Based on Flow Responses
Use Flow inputs to segment users by intent, preferences, or selections, and route them to relevant WhatsApp journeys or campaigns.
Send Responses to Your Website and Tools
Automatically capture and send flow submissions to your website, CRM, and other business tools using our REST API.
Run Self-Serve WhatsApp Experiences at Scale
Use interactive Flows to let users complete actions, share preferences, or submit information on WhatsApp, without manual intervention.
Ready to Power Your Campaigns with WhatsApp Flows?
Use WhatsApp Flows to run structured, in-chat workflows that capture data and automate engagement on WhatsApp.
Loved by Data-Driven Marketing Teams
WANotifier is a great product and very easy to use. What really stands out to me is their excellent customer support. Highly recommended!
Pavan Shet
Bix Bytes Solutions AG
WANotifier is a perfect tool for running WhatsApp marketing campaigns and setting up automation. Their support is awesome, much better than others in the market.
Bharat Manghnani
Bharat Go Digital
Amazing software, good people. I have been using WANotifier since they started off and overall I have been very happy with the services, software as well as support.
Vinay D Bajaj
Energy Transformation Hub
Frequently Asked Questions (FAQs)
How do I create a WhatsApp Flow?
You can create a Flow using the Flow Builder inside WhatsApp Manager. It offers a visual, no-code interface that lets you design multi-step forms and guided interactions using buttons, lists, and various types of input fields.
What types of input fields can I include in a Flow?
WhatsApp Flows support a wide range of input types, including text fields, dropdowns, multiple-choice selections, date pickers, location sharing, and file uploads such as images, videos, or documents.
How can I send a Flow using WANotifier?
Once your Flow is created in WhatsApp Manager, you can send it through WANotifier by adding it to a message template. You can also send it as an interactive message during a WhatsApp chat with a contact.
Where can I view and export Flow responses?
All responses submitted through a Flow can be viewed and exported from the Flow Responses page under the Analytics & Reports menu in WANotifier.
Can I integrate WhatsApp Flows with other tools?
Yes. WhatsApp Flows can be integrated into broader workflows alongside CRMs, e-commerce platforms, and other systems.